Lessons and Activities
Clients will obtain a refund or credit when:
If water and weather condition become unsafe during the activity, the instructor may modify the activity and undertake activities on the shore rather than in the water, the activity may be rescheduled for another time.
If the client has paid for a block of lessons at a discounted price, the refund will be based on the lessons already delivered at the undiscounted lesson price less the total amount paid.
No refund is offered if the client refuses to comply with the ASI Accredited School policy and the instructor determines the client cannot participate in the activity.
If the client advises the Instructor of a medical condition such that the Instructor decides, that it would be unsafe for the client to participate in the activity, a full refund be offered.
If the instructor becomes aware of a client’s medical condition after the lesson had commenced such that the instructor determined it is unsafe for the client to continue in the activity, no refund will be offered.
Must be used by use by date unless other arrangements have been made. No refund is offered once the gift voucher had been redeemed however the gift vouchers are transferable to other people.
The client will obtain a refund if they notify the ASI Accredited School 24 hours prior to the time of hire. No refund will be made once the client has paid for, and taken delivery of, the hire equipment.
Up to 30 days from the date of purchase client can:
Clients can obtain a refund or credit when: